Refund Policy

Last updated: May 2026

AI Review Responder

✅ 30-Day Money-Back Guarantee

Full refund within 30 days of purchase if not satisfied. Email hi@aiinfra.work with your license key. Refund will be processed within 5 business days.

WebAnalyzer

Monthly Subscription

  • Cancel anytime — no long-term commitment
  • Refunds are not provided for partial months used
  • 14-day free trial available on all plans — no charge if cancelled within trial
  • Annual plan refunds: full refund if cancelled within 14 days; prorated after that

Licensed Systems (Amazon Product Intelligence & CRM)

Custom Build Projects

  • 50% upfront payment is non-refundable — this covers scoping, architecture design, and initial development work
  • Remaining 50% is refundable if requested before final delivery
  • After final delivery and client acceptance, no refunds are provided
  • Engine License (pre-built, minimal customization): 14-day refund from purchase date

How to Request a Refund

  1. Email hi@aiinfra.work with your purchase details
  2. Include your name, product, and reason for refund
  3. We respond within 4 business hours
  4. Approved refunds are processed within 5 business days to the original payment method

Contact

For refund inquiries:

Email: hi@aiinfra.work